User's manual

First step to answering any question are user's manuals. You can find them here:

CueServer 2 User's Manual  
CueServer 1 Documentation  >
SceneStation Documentation  >


Search user's forum and knowledge base for similar issue. Chances are that someone asked a similar question in the past.
Take advantage of it!

User's Forum  >
Knowledgebase  >

Contact Us

If you were not successful in finding an answer so far, please submit a new support ticket, or email us directly at .

You may also contact us by phone at 678-455-9019 between 9 AM and 5 PM EST.

Remote Support
We offer advanced assistance via remote screen sharing as a part of our effort to provide the best customer support possible.

When instructed by our staff, please click on the button below to download TeamViewer screen sharing client (simple, no install app for MacOS or MS Windows), and then follow their instructions.