Support

settings

Product Downloads
Access Product-Specific software, drivers and documents.
Select a Product
mail

Send us an Email
Need additional help? Send us an email for quick access to support.
Send an Email
local_phone

Phone Support

Need to speak with support? Give us a call.
Give us a Call
Give Us a Callexpand_more


678-455-9019
We are available for phone support Monday through Friday.

                
9AM to 5PM(EST)


If you're planning to give us a call, download our remote support tool here so we can better assists you.

Other Helpful Information & Resources

User's Manuals

If you need help with one of our products, the best source for most information can be found in our User's Manuals.

CueServer 1 Manual

CueServer 2 Manual

SceneStation Manual

Remote Support

We offer advanced assistance via remote screen sharing as a part of our effort to provide the best customer support possible.

Download TeamViewer
Quick Support App

CueServerAdmin for OS X.dmg	5.68 MB
CueServerAdminSetup for Windows.exe	2.32 MB

CueServer Flash Toolkit.zip	4.48 MB
CueServer HTML Toolkit.zip	8.19 KB
CueServer Shell Script for OS X.zip	2.3 KB
CueServer Shell Script for Windows.zip	1.1 MB

D0450 CS-800 Spec Sheet.pdf	176.3 KB
D0452 CS-810 Spec Sheet.pdf	212.18 KB
D0454 CS-816 Spec Sheet.pdf	171.52 KB
D0458 CS-840 Spec Sheet.pdf	169.65 KB

D0403 CueServer Model Comparison.pdf	247.88 KB
D0420 CueServer Users Manual.pdf	2.94 MB
D0421 CueServer Pro Ports.pdf	220.64 KB
D0422 CueServer Mini Ports.pdf	226.52 KB
D0425 CueServer Setup Guide.pdf	354.72 KB
D0426 CueServer Quick Start Guide.pdf	425.31 KB
D0431 CueServer Appendix A.pdf	186.14 KB
D0440 CueServer SDK.pdf	269.98 KB

CS-800 Arch Specification.rtf	13.85 KB
CS-810 Arch Specification.rtf	13.61 KB
CS-840 Arch Specification.rtf	14 KB
CS-PCB Arch Specification.rtf	13.19 KB

CS-800 Drawing.dwg	59.99 KB
CS-800 Drawing.pdf	59.75 KB
CS-810 Drawing.dwg	47.59 KB
CS-810 Drawing.pdf	62.57 KB
CS-840 Drawing.dwg	416.74 KB
CS-840 Drawing.pdf	130.89 KB
CS-IOB32 Drawing.dwg	44.74 KB
CS-IOB32 Drawing.pdf	44.01 KB
CS-IOB48 Drawing.dwg	61.07 KB
CS-IOB48 Drawing.pdf	45.4 KB
Product Stencils (EPS) 1.2.zip	10.86 MB
Product Stencils (MS Visio) 1.2.zip	2.34 MB
Product Stencils (OmniGraffle) 1.2.zip	892.13 KB

CueServer Studio 2 (v2.1.1) Mac.dmg	24.96 MB
CueServer Studio 2 (v2.1.1) Win.exe	65.35 MB

D0470 CueServer 2 Pro Quick Start Guide.pdf	2.46 MB
D0471 CueServer 2 DIN Quick Start Guide.pdf	2.83 MB
D0472 CueServer 2 Mini Quick Start Guide.pdf	7.72 MB

D0461 CS-900 Spec Sheet.pdf	317.78 KB
D0462 CS-920 Spec Sheet.pdf	332.54 KB
D0468 CS-940 Spec Sheet.pdf	321.16 KB

Demo Show.zip	2.02 MB
Web App Demo (Javascript library).zip	1.17 MB

CS-900 Drawing.dwg	510.31 KB
CS-900 Drawing.pdf	185.6 KB
CS-920 Drawing.dwg	872.41 KB
CS-920 Drawing.pdf	218.21 KB
CS-940 Drawing.dwg	1.32 MB
CS-940 Drawing.pdf	254.06 KB
D0930 Mini Enclosure Mounting Options.pdf	224.66 KB

SceneStation Studio 3.1.3 for Mac.dmg	16.55 MB
SceneStation Studio 3.1.3 for Windows.exe	48.76 MB
USBDongleDriver for Mac 2.2.18 (included in SS Studio).dmg	419.94 KB
USBDongleDriver for Windows 2.12.16 (included in SS Studio).zip	1.97 MB
USBDongleDriver for Windows 2.12.28.zip	2.29 MB

D0310 SceneStation 3 Family Cutsheet.pdf	431.67 KB
D0311 SceneStation Users Manual 3.0b.pdf	1.85 MB
D0312 SceneStation 3 Tri-Fold Brochure.pdf	2.99 MB
D0313 SceneStation Getting Started.pdf	277.34 KB
D0315 Programmers Remote Quick Reference.pdf	481.93 KB
D0316 SceneStation Typical Wiring.pdf	66.88 KB
D0318 SS-SLMOD Spec Sheet.pdf	96.62 KB
D0320 Programming Chart Blank.pdf	55.62 KB
D0321 Programming Chart Show 1.pdf	67.03 KB
D0322 Programming Chart Show 2.pdf	77.06 KB
D0330 Architectural SceneStation Spec Sheet.pdf	352.21 KB
D0331 Portable SceneStation Spec Sheet.pdf	182.21 KB
D0332 SS-IR33 Spec Sheet.pdf	133.77 KB
D0341 Demo Panel Show Reference.pdf	203.33 KB
SceneStation Examples v2.zip	10.69 KB

D0605 CueStation Hub Installation Guide.pdf	1.55 MB
D0643 CueStation Hub Spec Sheet.pdf	691.5 KB

D0606 CueStation Riser.pdf	107.72 KB
D0609 CueStation Communications Protocol.pdf	240.02 KB
D0612 ST-UP Passive Station Guide.pdf	247.29 KB
D0613 ST-MP Passive Station Guide.pdf	360.89 KB
D0620 ST-DIO588 Spec Sheet.pdf	261.61 KB
D0640 2-Wire CueStation Spec Sheet.pdf	581.68 KB
D0641 5-Wire CueStation Spec Sheet.pdf	514.94 KB
D0642 Passive CueStation Spec Sheet.pdf	215.98 KB

MD3-CW-LRGB.png	351.03 KB
MD4-CI-LB.png	531.93 KB
MD8-CA-LB.png	486.23 KB
MD8-CB-LB-ON.png	675.55 KB
MD8-CI-LRGB.png	549.59 KB
MD8-CI-NL.png	544.86 KB
MD8-CW-LB.png	375.81 KB
ST-DIO588.jpg	368.35 KB
UD3-CI-LRGB.png	543.55 KB
UD4-CW-LB.png	416.73 KB
UD5-CI-LB.png	549.56 KB
UD6-CB-LB.png	703.57 KB
UD6-CI-LB.png	552.39 KB
UD6-CW-LB.png	423.19 KB

CT-400-FMK-01.jpg	110.55 KB
CT-400-FMK-02.jpg	110.25 KB
CT-400-FMK-03.jpg	108.48 KB
CT-400-FMK-04.jpg	103.5 KB
CT-400-FMK-05.jpg	97.11 KB
CT-400-FMK-06.jpg	177.28 KB
CT-400-FMK-08.jpg	125.28 KB
CT-400-FMK-10.jpg	165.76 KB
CT-400-FMK-13.jpg	230.83 KB

CueStation Layouts.zip	676.05 KB
ST-Mx1 Layout.pdf	57.09 KB
ST-Mx1 Spec Sheet.dwg	184.12 KB
ST-Mx2 Layout.pdf	58.57 KB
ST-Mx2 Spec Sheet.dwg	184.18 KB
ST-Mx3 Layout.pdf	60.05 KB
ST-Mx3 Spec Sheet.dwg	199 KB
ST-Mx4 Layout.pdf	61.32 KB
ST-Mx4 Spec Sheet.dwg	199.25 KB
ST-Mx8 Layout.pdf	67.1 KB
ST-Mx8 Spec Sheet.dwg	200.25 KB
ST-Ux2 Layout.pdf	56.24 KB
ST-Ux2 Spec Sheet.dwg	198.5 KB
ST-Ux4 Layout.pdf	57.41 KB
ST-Ux4 Spec Sheet.dwg	184.59 KB
ST-Ux6 Layout.pdf	59.07 KB
ST-Ux6 Spec Sheet.dwg	184.62 KB

D0807 CueTouch Quick Start.pdf	333.65 KB
D0809 CT-400 Spec Sheet.pdf	1.13 MB
D0810 CT-400 Drawing.pdf	274.56 KB
D0811 CT-400-FMK Drawing.pdf	195.02 KB

CT-400-01.jpg	71.28 KB
CT-400-02.jpg	73.18 KB
CT-400-03.jpg	97.26 KB
CT-400-05.jpg	122.71 KB
CT-400-Lido Deck.jpg	251.29 KB
CT-400-Lighting Control Panel.jpg	224.12 KB

Lighting Controls forEntertainment & Architecture

678-455-9019

Other Helpful Information & Resources

Software

Firmware

Data Sheets

Documentation

Architectural Specifications

Drawings

Software

Alternative Versions

Documentation

Data Sheets

Example Shows

Drawings

Software

Firmware

Documentation

Drawings

Documentation

Photos

Engraving Schedules

Software

Documentation

Photos - CueTouch

Photos - Accessories

Software

Alternative Versions

Documentation

Data Sheets

Example Shows

Drawings

Lighting Controls for
Entertainment & Architecture